Privacy policy

WEB PRIVACY POLICY: UROLOGY 3D

Below is the Privacy Policy (hereinafter, “Website Privacy Policy” or “Policy“) governing the Website Platform https://urology3d.com/ (hereinafter, “the Platform“), owned by UROLOGÍA MÉDICO QUIRÚRGICA, S.L. (hereinafter, “UROLOGY 3D” or “we“), a company headquartered at Paseo General Martínez Campos, 17 – Piso 1 Dr – CP: 28010, Madrid, Spain, and registered in the Commercial Registry of Madrid under Volume 44598, Folio 1, Section 8, Sheet M-785527, with NIF B88599113.

PLEASE TAKE A FEW MINUTES TO READ OUR PRIVACY POLICY, IT WON’T TAKE LONG. IN IT, WE WANT TO EXPLAIN IN A SIMPLE, CLEAR AND TRANSPARENT WAY HOW WE PROCESS AND PROTECT YOUR PERSONAL INFORMATION AND YOUR RIGHTS. YOUR SECURITY AND THAT OF YOUR PERSONAL DATA IS FUNDAMENTAL TO UROLOGY 3D, AND WE TAKE ITS ADEQUATE PROTECTION VERY SERIOUSLY.

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1. WHO IS THIS POLICY INTENDED FOR AND TO WHOM DOES IT APPLY?

This policy applies to all users of the platform, whether or not they are customers of UROLOGY 3D (hereinafter, interchangeably, ‘the user’ or ‘the users’) who are considered natural persons. By personal data, we mean any information about an identified or identifiable natural person. If you are already a customer of UROLOGY 3D, having signed a contract with us, you should also refer to the information contained in the specific privacy terms.

2. IF YOU BROWSE OR USE OUR PLATFORM, WHO IS RESPONSIBLE FOR PROCESSING YOUR PERSONAL DATA?

We are responsible for processing your personal data:

Full name of the entity: UROLOGÍA MÉDICO QUIRURGICA, S.L.

Registered office: Paseo General Martinez Campos, 17 – Floor 1 Dr – Postal code: 28010, Madrid, Spain

CIF: B88599113

Email contact (general): [email protected]

3. TRATAMIENTOS DE DATOS REALIZADOS A TRAVÉS DE LA PLATAFORMA

Purposes of processing	Additional information	Categories of Data	Legal basis	Retention period
Browsing the web	Allowing you access to the information and content provided therein. We suggest you consult the documents issued by the Spanish Data Protection Agency (AEPD) on recommendations for users to minimise privacy risks arising from Internet browsing and information on technological security. Furthermore, if you access our Website, we inform you that we will process your browsing data for analytical, advertising and statistical purposes, provided that you have accepted the corresponding cookies in accordance with the Cookies Policy provided for this purpose. You may configure your preferences regarding the processing of your personal data for these purposes at any time.	Web browsing data (data from your web browsing supported by cookies, websites you visit, connection time, etc.).	Your consent, in particular, in the case of accepting or authorising the use of cookies that so require, in accordance with the provisions of our Cookies Policy (pursuant to Article 6.1 a) of the GDPR). Depending on the case, the satisfaction of legitimate interests, either our own or those of third parties, associated with the proper technical usability, management, maintenance, development and evolution of the Website, tools, network and associated information systems (ex art. 6.1 f) of the GDPR) will also apply.	Your data will be kept for the time necessary to enable you to correctly browse and use our website and its contents. With regard to the data associated with your browsing profile, in relation to the analytical cookies you have accepted, you should refer to the section on their duration (see Cookies Policy).
Handling your requests or quotation inquiries.	To this end, the contact form in the “Contact” section of the platform is available, as well as request management via phone calls.	• Identifying personal data (first name and surname). • Personal contact details (personal telephone or mobile number, email address). • Personal data processed as a result of the enquiry.	Su consentimiento	Por el tiempo estrictamente necesario para solventar o atender las mismas.
Management of purchases and delivery of products offered through the platform	Managing the purchase of products via the website and their delivery to the shipping address provided.	• Identifying personal data (first name and surname). • Personal contact details (personal telephone or mobile number, email address). • Bank details (payment method, bank card number, card expiry date, security code, etc.). • Delivery address (country, postcode, town, province).	The legal basis for processing your data during the purchase and delivery process is the contractual relationship established with UROLOGY 3D as a result of the online purchase (per Art. 6.1(b) of the GDPR)..	Your personal data will be processed for this purpose as long as the contractual relationship lasts and, in any case, for no longer than six (6) years in accordance with Article 30 of the Spanish Commercial Code.
Sending commercial information.	We will process your data to offer you, through any means of communication, including email or equivalent, commercial information about our services and events..	• Identifying personal data (first name and surname). • Personal contact details (personal telephone or mobile number, email address).	Your consent, unless the exception in Article 21.2 of Law 34/2002, of July 11, on Information Society Services and Electronic Commerce applies..	Your personal data will be processed for this purpose unless you object, and for up to two years after your relationship with UROLOGY 3D ends..
Creation of commercial profiles	To carry out commercial actions and provide services that best suit your profile, we will use data derived from the management of our services, as well as your declared preferences, hobbies, and needs. No automated decisions will be made based on this profile..	Data related to the user’s profile (contracted services or products, level of satisfaction with services or products, etc.)..	Your consent (per Art. 6.1(a) of the GDPR). In some cases, processing will also be based on the legitimate interest associated with the segmentation of user interests (per Art. 6.1(f) of the GDPR).	Your personal data will be processed for this purpose unless you object to it and for up to two years after the end of your relationship with UROLOGY 3D.

When the legitimate basis for processing your personal data is your consent, we remind you that you have the right to withdraw it at any time in a simple and free manner by writing to [email protected]

With regard to the retention period, in general, when personal data is no longer necessary for the purposes for which it was collected, it will be blocked and will only be available to the competent authorities for the possible clarification of legal responsibilities during its processing, always in accordance with the applicable regulations, and it may not be used for any other purposes. Once the corresponding legal periods have elapsed in the event of blocking, your data will be deleted in accordance with applicable regulations and may also, if applicable, be securely anonymised by UROLOGY 3D (anonymised/non-personal data).

4. WHAT ARE THE CONSEQUENCES OF NOT PROVIDING US WITH YOUR DATA?

We endeavour to request or apply the minimum and essential data necessary to carry out the processing of personal data that we perform in full pursuit of our corporate purpose and objectives. All of this is in accordance with the principles contained in the applicable regulations.

However, failure to provide your personal data could make it impossible for you to: 1) browse our website correctly (disabling technical cookies); 2) process your specific request or enquiry (for example, due to failure to complete or insufficient completion of the forms provided on the platform).

In any case, the information and personal data you provide us with must be sufficient, appropriate, and limited to what is requested through the platform’s forms; 2) accurate, up-to-date, and truthful, in order to properly verify your identity and access the platform’s services.

Users shall be fully responsible for the personal data and information they provide to UROLOGY 3D within the framework of the platform and, where applicable, for the services they request or contract.

5. DO WE SHARE YOUR PERSONAL DATA WITH THIRD PARTIES?

In general, we do not share your data with third parties, nor do we sell or offer it to them. However, as a customer or user of UROLOGY 3D, your personal data may be shared for the purposes described in the contracts signed with our customers. In accordance with the aforementioned purposes, your personal data may be communicated, where appropriate, to the following recipients:

To public administrations in the cases provided for by law.
Payment gateways.

Similarly, certain third parties may access your personal information in the course of providing services to UROLOGY 3D. For example, in the case of third-party cookies that are applied on the platform (see cookie policy).

UROLOGY 3D has various data processors under its control, allowing access to personal data as trusted providers and to the extent strictly necessary for the provision of the services contracted with them. Such data processors operate under a service contract in accordance with the terms, conditions and guarantees contained in Article 28 of the GDPR, with UROLOGY 3D carrying out the corresponding controls, inspections and audits in this area to verify that such data processors strictly comply with the contracts signed for this purpose and the applicable regulati

6. ARE YOUR PERSONAL DATA TRANSFERRED INTERNATIONALLY?

We inform you that, in general, no international transfers of your personal data are planned, and UROLOGY 3D will adopt the necessary measures and guarantees in this area in accordance with current personal data protection regulations. Notwithstanding the foregoing, in our cookie policy you will find information on the use of cookies by third parties that may carry out international transfers of personal data. You can consult the privacy information of third parties that serve cookies on this website through our Cookies Policy.

7. WHAT ARE YOUR RIGHTS, WHAT DO THEY MEAN, AND HOW CAN YOU EXERCISE THEM?

You can exercise the rights of access, rectification, erasure, portability, restriction of processing, and objection by sending a letter to the company’s registered office at Paseo General Martinez Campos, 17 – Piso 1 Dr – CP: 28010, Madrid, or by email to [email protected] attaching, if necessary, a copy of your identification document (National ID, passport, NIE, or equivalent).

Likewise, we inform you that if you consider that your personal rights have not been duly respected, you may lodge a complaint with the competent supervisory authority, in this case, the Spanish Data Protection Agency (AEPD). For more information, visit the website www.aepd.es.

However, we recommend that before filing any complaint or claim with the AEPD, you contact us so that we can analyse the specific situation and, where appropriate, try to find an effective and amicable solution.

8. ARE SECURITY AND PROTECTION MEASURES APPLIED TO YOUR PERSONAL DATA?

Taking into account the nature, scope, context and stated purposes of the processing, as well as the risks of varying likelihood and severity to your rights and freedoms, UROLOGY 3D applies (and will apply) appropriate technical and organisational measures to ensure the security and protection of your personal data, taking into account privacy criteria from the design stage and by default, as well as applying a concurrent risk approach system that will be reviewed and updated by UROLOGY 3D when necessary. The use of the Hypertext Transfer Protocol (HTTPS) on our platform is a reinforced guarantee for the security of your personal data.

9. VALIDITY AND MODIFICATION OF THE PRIVACY POLICY

This policy is effective from 31 of Dec 2025.

UROLOGY 3D reserves the right to modify this policy in order to adapt it to future legislative, doctrinal or jurisprudential developments that may be applicable, or for technical, operational, commercial, corporate or business reasons, informing you in advance and reasonably of any changes that may occur when possible. In any case, we recommend that you read this policy carefully each time you access this platform, as any changes will be published on it.

PRIVACY POLICY