Privacy policy

WEB PRIVACY POLICY: UROLOGY 3D

Below is the privacy policy (hereinafter, ‘website privacy policy’ or “policy”) governing the Web Platform https://urology3d.com/ (hereinafter, ‘the Platform’), owned by UROLOGÍA MÉDICO QUIRURGICA, S.L. (hereinafter, ‘UROLOGY 3D’ or ‘we’), an entity with registered office at Paseo General Martinez Campos, 17 – Piso 1 Dr – CP:28010, Madrid, -– Spain, and registered in the Commercial Registry of _____________, in Volume _____, Folio ___, Section _, Page ________ and with Tax Identification Number B88599113.
https://urology3d.com/

PLEASE TAKE A FEW MINUTES TO READ OUR PRIVACY POLICY, IT WON’T TAKE LONG. IN IT, WE WANT TO EXPLAIN IN A SIMPLE, CLEAR AND TRANSPARENT WAY HOW WE PROCESS AND PROTECT YOUR PERSONAL INFORMATION AND YOUR RIGHTS. YOUR SECURITY AND THAT OF YOUR PERSONAL DATA IS FUNDAMENTAL TO UROLOGY 3D, AND WE TAKE ITS ADEQUATE PROTECTION VERY SERIOUSLY.

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1. WHO IS THIS POLICY INTENDED FOR AND TO WHOM DOES IT APPLY?

This policy applies to all users of the platform, whether or not they are customers of UROLOGY 3D (hereinafter, interchangeably, ‘the user’ or ‘the users’) who are considered natural persons. By personal data, we mean any information about an identified or identifiable natural person. If you are already a customer of UROLOGY 3D, having signed a contract with us, you should also refer to the information contained in the specific privacy terms.

2. IF YOU BROWSE OR USE OUR PLATFORM, WHO IS RESPONSIBLE FOR PROCESSING YOUR PERSONAL DATA?

We are responsible for processing your personal data:

Full name of the entity: UROLOGÍA MÉDICO QUIRURGICA, S.L.

Registered office: Paseo General Martinez Campos, 17 – Floor 1 Dr – Postal code: 28010, Madrid, Spain

CIF: B88599113

Email contact (general): info@urology3d.com

3. TRATAMIENTOS DE DATOS REALIZADOS A TRAVÉS DE LA PLATAFORMA

Purposes of processing	Additional information	Data categories	Legal basis	Retention period
Browsing the web	Allowing you access to the information and content provided therein. We suggest you consult the documents issued by the Spanish Data Protection Agency (AEPD) on recommendations for users to minimise privacy risks arising from Internet browsing and information on technological security. Furthermore, if you access our Website, we inform you that we will process your browsing data for analytical, advertising and statistical purposes, provided that you have accepted the corresponding cookies in accordance with the Cookies Policy provided for this purpose. You may configure your preferences regarding the processing of your personal data for these purposes at any time.	Web browsing data (data from your web browsing supported by cookies, websites you visit, connection time, etc.).	Your consent, in particular, in the case of accepting or authorising the use of cookies that so require, in accordance with the provisions of our Cookies Policy (pursuant to Article 6.1 a) of the GDPR). Depending on the case, the satisfaction of legitimate interests, either our own or those of third parties, associated with the proper technical usability, management, maintenance, development and evolution of the Website, tools, network and associated information systems (ex art. 6.1 f) of the GDPR) will also apply.	Your data will be kept for the time necessary to enable you to correctly browse and use our website and its contents. With regard to the data associated with your browsing profile, in relation to the analytical cookies you have accepted, you should refer to the section on their duration (see Cookies Policy).
Respond to your requests or requests for quotations.	To do so, please use the contact form in the ‘Contact’ section of the platform, or submit your request by telephone.	• Identifying personal data (first name and surname). • Personal contact details (personal telephone or mobile number, email address). • Personal data processed as a result of the enquiry.	Your consent	For the time strictly necessary to resolve or address them.
Management of the purchase and delivery of products offered through the Platform	Manage the purchase of products through the website and process their shipment to the delivery address provided.	• Identifying personal data (first name and surname). • Personal contact details (personal telephone or mobile number, email address). • Bank details (payment method, bank card number, card expiry date, security code, etc.). • Delivery address (country, postcode, town, province).	The legal basis for processing your data during the purchase and delivery process of the products purchased is your contractual relationship with UROLOGY 3D arising from the online purchase.	Your personal data will be processed for this purpose for the duration of the contractual relationship and in any case for a period not exceeding six (6) years pursuant to Article 30 in accordance with the Royal Decree of 22 August 1885 publishing the Commercial Code.
Sending commercial information.	We will process your data for the purpose of providing you, by any means of communication, including email or equivalent, with commercial information about our services and events.	• Identifying personal data (first name and surname). • Personal contact details (personal telephone or mobile number, email address).	Your consent, unless the exception provided for in Article 21.2 of Law 34/2002 of 11 July on information society services and electronic commerce applies.	Your personal data will be processed for this purpose as long as you do not object to it and for up to two years after the end of your relationship with UROLOGY 3D.
Preparation of commercial profiles and

When the legitimate basis for the processing of your personal data is your consent, we remind you that you have the right to revoke it at any time, simply and free of charge, by writing to us at

With regard to the retention period, in general, when personal data is no longer necessary for the purposes for which it was collected, it will be blocked and will only be available to the competent authorities for the possible clarification of legal responsibilities during its processing, always in accordance with the applicable regulations, and it may not be used for any other purposes. Once the corresponding legal periods have elapsed in the event of blocking, your data will be deleted in accordance with applicable regulations and may also, if applicable, be securely anonymised by UROLOGY 3D (anonymised/non-personal data).

4. WHAT ARE THE CONSEQUENCES OF NOT PROVIDING US WITH YOUR DATA?

We endeavour to request or apply the minimum and essential data necessary to carry out the processing of personal data that we perform in full pursuit of our corporate purpose and objectives. All of this is in accordance with the principles contained in the applicable regulations.

However, failure to provide your personal data could make it impossible for you to: 1) browse our website correctly (disabling technical cookies); 2) process your specific request or enquiry (for example, due to failure to complete or insufficient completion of the forms provided on the platform).

In any case, the information and personal data you provide us with must be sufficient, appropriate, and limited to what is requested through the platform’s forms; 2) accurate, up-to-date, and truthful, in order to properly verify your identity and access the platform’s services.

Users shall be fully responsible for the personal data and information they provide to UROLOGY 3D within the framework of the platform and, where applicable, for the services they request or contract.

5. DO WE SHARE YOUR PERSONAL DATA WITH THIRD PARTIES?

In general, we do not share your data with third parties, nor do we sell or offer it to them. However, as a customer or user of UROLOGY 3D, your personal data may be shared for the purposes described in the contracts signed with our customers. In accordance with the aforementioned purposes, your personal data may be communicated, where appropriate, to the following recipients:

To public administrations in the cases provided for by law.
Payment gateways.

Similarly, certain third parties may access your personal information in the course of providing services to UROLOGY 3D. For example, in the case of third-party cookies that are applied on the platform (see cookie policy).

UROLOGY 3D has various data processors under its control, allowing access to personal data as trusted providers and to the extent strictly necessary for the provision of the services contracted with them. Such data processors operate under a service contract in accordance with the terms, conditions and guarantees contained in Article 28 of the GDPR, with UROLOGY 3D carrying out the corresponding controls, inspections and audits in this area to verify that such data processors strictly comply with the contracts signed for this purpose and the applicable regulati

6. ARE YOUR PERSONAL DATA TRANSFERRED INTERNATIONALLY?

We inform you that, in general, no international transfers of your personal data are planned, and UROLOGY 3D will adopt the necessary measures and guarantees in this area in accordance with current personal data protection regulations. Notwithstanding the foregoing, in our cookie policy you will find information on the use of cookies by third parties that may carry out international transfers of personal data. You can consult the privacy information of third parties that serve cookies on this website through our Cookies Policy.

7. WHAT ARE YOUR RIGHTS, WHAT DO THEY MEAN, AND HOW CAN YOU EXERCISE THEM?

Puedes ejercitar los derechos de acceso, rectificación, supresión, portabilidad, limitación del tratamiento y oposición mediante carta dirigida al domicilio social de la compañía, Paseo General Martinez Campos, 17 – Piso 1 Dr – CP:28010, Madrid, o mediante correo electrónico dirigido a _______________________. , acompañando, si fuera necesario acreditar su identificación, copia de su documento nacional de identidad o documento identificativo equivalente (pasaporte, N.I.E…).

Asimismo, le informamos que en caso de no considerar atendidos de forma debida sus derechos personales, podrás presentar una reclamación ante la autoridad de control competente, en este caso, la Agencia Española de Protección de Datos (AEPD). Para más información visite la página web www.aepd.es.

However, we recommend that before filing any complaint or claim with the AEPD, you contact us so that we can analyse the specific situation and, where appropriate, try to find an effective and amicable solution.

8. ARE SECURITY AND PROTECTION MEASURES APPLIED TO YOUR PERSONAL DATA?

Teniendo en cuenta la naturaleza, el ámbito, el contexto y los indicados fines del tratamiento, así como los riesgos de diversa probabilidad y gravedad para sus derechos y libertades, UROLOGY 3D aplica (y aplicará) medidas técnicas y organizativas apropiadas a fin de garantizar la debida seguridad y protección de sus datos personales atendiendo a criterios de privacidad desde el diseño y por defecto, así como aplicando un sistema de enfoque al riesgo concurrente que se revisará y actualizará por UROLOGY 3D cuando sea necesario.

9. VALIDITY AND MODIFICATION OF THE PRIVACY POLICY

This policy is effective as of _____ of _____ 2025.

UROLOGY 3D se reserva el derecho de modificar esta política, para adaptarla a futuras novedades legislativas, doctrinales o jurisprudenciales que resulten de aplicación, o por motivos técnicos, operativos, comerciales, corporativos y de negocio, informándote previa y razonablemente de los cambios que se produzcan cuando ello sea posible. En todo caso, se recomienda que, cada vez que acceda a esta plataforma, lea con detalle esta política, ya que cualquier modificación será publicada a través de la misma.

PRIVACY POLICY